Oracle fusion: banner/page not loading completely

Hello,

we have a user that has issues when loading a particular page in the application.

The issue exists after rebooting, clearing cache and cookies and it appears in several (recommended) browsers.

The top banner is not shown completely, the bell notifications icon has moved to the middle and the menu for manage receipts is not showing all of the fields or the search section.

How can we fix this?

Thank you

Wendy