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Federal income Tax has duplicate balances

in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

Under Balance Group ‘Federal Income Tax’, the balances has duplicate balance names with different YTD values, and pay runs are being added to one of the balances only.

We checked how the W2 would look like having these balance.
Looking at the W2 register generated, it only picked up the balance from one of the rows . The value in W2 will be incorrect as it would not show the YTD (total from 2 rows) value for Box 3. Looking for approach on how these two rows can be combined into one.

Balance Results

W2 Register

Version (include the version you are using, if applicable):

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