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Payables to Ledger Reconciliation Summary - Report Display Issues

in Payables, Payments & Cash Management 1 comment

Summary:

Payables to Ledger Reconciliation Summary - Report Display Issues

Content (please ensure you mask any confidential information):

Hi - a customer I support has an issue with both these reports:

  • Prepare Payables to General Ledger Reconciliation
  • Prepare Receivables to General Ledger Reconciliation

I will focus on the Payables report for this query.

They can run the "Prepare Payables to General Ledger Reconciliation" job, but then go to the "Payables to Ledger Reconciliation Summary" screen and review the Request Name they ran the job against, the often encounter an intermittent display issue - for example - see here that values are missing in the yellow sections:

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