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Chat layout in BUI

Accepted answer
edited Jul 5, 2017 4:03PM in Communication Channels 3 comments


We are getting ready to roll out BUI for our chat agents, but they have a few concerns about the look/feel of using chat in BUI.  One of their biggest issues is the limited space allowed for the chat side bar in BUI.  Currently the chat area is only about 25% of the page.  I've tried using different workspace layouts to increase the space given to the chat transcript, but with no success.  Is there a setting somewhere to expand the chat sidebar to a larger width?  Also is there a way to change how BUI looks in general with

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