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Zoom in functionality not loading children members for some users when using EPBCS Reports

Summary:

Zoom in functionality not loading children members for some users when using EPBCS Reports. This is only occurring with one or two of our users. Is this a know problem or is there a fix for potential settings that may be selected for this to occur?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24.05.66


Code Snippet (add any code snippets that support your topic, if applicable):

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