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You need to enter a valid value in Tax Reporting Unit field for the Retiree US Taxation component

edited Jun 11, 2024 6:10PM in Payroll and Global Payroll Interface (GPI) 3 comments

Summary:

We are receiving an error after creating a Non-Worker Relationship for our Retirees. This just started happening after the 24B update.

Content (please ensure you mask any confidential information):

The transaction is failing and the diagnostic log shows this error:

  • <tns:severity>SEVERITY_ERROR</tns:severity>
    <tns:detail xsi:type="tns:ServiceErrorMessage">
    <tns:code>PAY:::PAY_DEDPR_CMP_CTXT_INV</tns:code>
    <tns:message>JBO-PAY:::PAY_DEDPR_CMP_CTXT_INV: <MESSAGE><NUMBER>PAY-1636732</NUMBER><TEXT>You need to enter a valid value in the Tax Reporting Unit field for the Retiree US Taxation component. The current value is 300000006773221.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE></tns:message>
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