You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

I want to display data on the report even when the disposition value is NULL.

in Reporting & Analytics for B2C Service 1 comment

Summary:
I want to display an incident in the report with a null disposition.
Content (required):
[What I want to achieve]
I would like to create a report that displays [Reference number] - [Disposition 1st hierarchy] - [Disposition 2nd hierarchy] - [Disposition 3rd hierarchy].
[What I want resolved]
Incident data whose disposition value is NULL is not displayed, so I would like to know how to display it.
Version (include the version you are using, if applicable):
23C
Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!