You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

Remove Employee's Copy Help Desk Request

edited Jun 21, 2024 2:51PM in Help Desk 2 comments

Summary:

We have hidden the Copy Help Desk Request action for agents via Application Composer > Smart Actions.
However, there is still that same action for employee.

We have already disabled the other Copy actions but we can still see it in the employee's action.
Is there a way to hide it?


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24A

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!