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Substitution ratio in order management for items

in Order Management 1 comment

Summary:

Hi Friends,

Inputs required for handling below 2 use cases in order management item substitution business process. Let me know any thought, process, or workaround to handle these scenarios

Use case 1 :

Let say we have 2 items, Item A = Milk_5_Gallon and Item B = Milk_1_Gallon defined in oracle fusion via PIM.

Here Item B (Milk_1_Gallon) is defined as substitute for Item A(Milk_5_Gallon) in oracle PIM via substitute relationship

Now sales order gets created for Item A( Milk_5_Gallon ) , Quantity = 1 . Now when Item A is not available in inventory then Global order promising automatically substitute/replace Item A with Item B during fulfillment process . Here Oracle OM is substituting 5 Gallon item with 1 Gallon item during fulfillment, but ordered quantity is not changed , user is also not able to change the quantity. Ideally quantity needs to be changed to 5.

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