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How to set the candidate status to Inactive when the State is set to Screening Failed
Summary:
When the State is move to "Screening Failed" after receiving a decline email, the candidate remains active instead of inactive.
Content (please ensure you mask any confidential information):
After updating the CSP template by adding some states, the "Screening Failed" state only has the "Send Notification" action, which sends a decline email to candidates in that state. During testing, we found that when the State is changed to "Screening Failed" and the decline email is sent, the candidate remains active instead of becoming inactive. Can someone please assist with understanding why this happens and how to change the status to inactive when under the said state?
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