You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can an action plan be automatically added to the SR ?

edited Jun 24, 2024 7:19PM in Fusion Service 1 comment

Summary:

Good afternoon,

Can an action plan be automatically added to the SR based on the field category name or problem type after the SR is created?

My idea is that when an SR is created, an action plan is automatically associated. Currently, I only see the possibility of adding an action plan manually from the action bar.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!