Auto Assign category to help desk request created through inbound email

Summary:

Hi - i have followed the complete document but not able to assign the below role.

• CRM SVC Attribute Detection Administrator: You can find this role in the application for AI Apps in Oracle Identity Cloud Service (IDCS).

Adding on also not able to perform this task

1. Sign in to Fusion Service with either the CRM SVC Attribute Detection Administrator or Adaptive Intelligence Applications Administrator role.
2. Click the Tools menu.
3. In the Quick Actions pane, click AI Apps Administration.
4. From the list of AI applications on the Application Administration page, click Service Request Classification.

When i logged in IDCD application i am not able to find this role as well not able to find above navigation.