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Undesired default addresses appearing when the requester is updated in a punchout requisition

edited Jun 27, 2024 3:07PM in Self Service Procurement 3 comments

Summary:

Undesired default addresses appearing when the requester is updated in a punchout requisition

Content (please ensure you mask any confidential information):

We have a question regarding default addresses appearing when the requester is updated in a punchout requisition. It happens with all requisitions when the requester is updated, but is mostly a problem for high volume, low dollar punchout orders.

Problem: When an employee places a punchout catalog order and updates the Requester in Oracle, the mailing address automatically updates to the requester's HCM default location. This is a problem for us because the HCM default location addresses are not valid shipping addresses for the university and will result in delayed and lost packages.

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