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Welcome email for Permanent employee and not for Externals

in Human Capital Management 2 comments

After we migrated all our externals to HCM, we found that externals are also receiving welcome email which was meant only for Permanent employees.

The welcome email template is in "Default" user category and as soon as User is created (via REST API), this welcome email is sent to both Permanent + Externals.

To avoid sending the notification, we disable this template in "Default" User Cat. and created a new User category for Permanent & External. Once User is created we update the user cat. (using SCIIM API) to Permanent or External.

But now email notification are not getting send to any of the employees. Looks the Event is fired only when user account is created (by default with Default User category) and there is no way I can pass User category in User account REST API.

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