How to add the Ingestion Exclusion Rules in SR Classification only for specific email channels?
Summary:
As per customer's requirement, we are trying to add the Ingestion Exclusion Rules in SR Classification functionality. We want to restrict SR Classification functionality only for specific email channels.
Business Use-Case :- Suppose in our scenario Email to SR is created from multiple email channels (abc@gmail.com, xyz@gmail.com, mnp@gamil.com) but we want to restrict SR Classification only for specific email channels.
Eg. If "Channel Code E-Mail "==crmtest2021.sit@gmail.com then only SR classification feature should work. It should not work for other channel code E-mail.
So while configuring such customization we noticed that "
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