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Overshipment does not update the order line and order Amount

edited Jul 2, 2024 5:53PM in Order Management 4 comments

Summary:

Hello

  1. We have configured OM Parameter Quantity to Invoice for Overshipment = Shipped quantity
  2. Also, setup overshipping tolerance.
  3. So, when overshipping occurs, the invoice is created based on shipped qty and the invoice amount is correct.
  4. However, other than Shipped Quantity reflecting the overshipped qty, there is no update to order line and order Amount

Is there a way to update the order order line and order Amount accordingly?

Thanks.

Content (please ensure you mask any confidential information):

  1. Two order lines with 100 qty each and unit prices as $1 and $2.
  2. So Amount on line 1 is 100*1 = $100 and Amount on line 2 is 100*2 = $200
  3. The order total is $300 - assume no taxes

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