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Payables invoice escalation

in Payables, Payments & Cash Management 3 comments

We have an Approval group with 5 users in parallel and its 'First Responder Wins'
User 1 is a Manager for all 4 users (User2,User3,User4 and User5)
No action was taken by any of the 5 users and it triggered an escalation.
The escalation notification went to user 1 (who is a Manager for all 4 users).
What is the logic behind this?

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