Criteria for the text that appears under the Article title in the Knowledge Articles Found - My Help
Summary:
In the section 'Knowledge Articles Found' What is the Criteria for the line that appears under the Article title in the preview page in My Help
Content (please ensure you mask any confidential information):
Our client needs to know what is the criteria to help them control what should be displayed there. Doesn't seem to be based on the first paragraph or a limited number of words.
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