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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Help desk emails does not show images
When we include an image in an help desk message and send the message (after selecting email channel), an email is sent to the user. However the image is not shown in the email notification. Is there any setup that we need to enable show images within the email notifications?
This is how the email appears and the image is not loaded:
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