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Incident Reference No and date created upon submit — Cloud Customer Connect
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Incident Reference No and date created upon submit

Received Response
edited May 15, 2018 5:52PM in Intelligent Advisor for Fusion Service 11 comments



We are using OPA to allow our users to submit grant applications.  It all works great, except when the form is being generated with the submit button click, it is saved as an attachment in OSvC but doesn't have the Incident Reference No nor the create data/time.  Is there any way to get OPA to assign the reference no and data/time of the incident being created so that it will show up in the PDF that the hub is generating?



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