Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Log storage if OFS wasn't able to successfully communicate to OIC3 integration

in Field Service 4 comments

Summary:

Hello, we are currently utilizing direct integration between OFS and Oracle Integration Cloud 3 (OIC3) for FA creation, update, cancellation, and completion processes. We need to determine if there is a log storage within OFS that can provide visibility into failed outbound communications, such as notifications for FA completion not reaching OIC3. Is there a dashboard or report similar to the Messages Report in OFS that can help us identify if outbound communications have failed? The issue we're experiencing is that when an FA is completed in OFS, OIC3 does not trigger as expected. According to OIC3, it has not

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!