System does not recognize the CSV files when importing

Summary:

We need to update some information in the work centers and the most practical way is to do it using the export-import of csv files; however, despite following all the steps described in the help, the system does not recognize the CSV files when importing them and generates the error: "Task Manage Maintenance Work Centers: The file you chose to upload isn't in CSV format. Check or select a different file=.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Fussion 24A

Code Snippet (add any code snippets that support your topic, if applicable):