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Missing Custom Fields on Redwood Pages

edited Jul 15, 2024 5:24AM in Help Desk 3 comments

Summary:

I have followed all the steps mentioned in the below document, we have scheduled Job#1 'HR Help Desk Metadata Migration to Redwood Help Desk' this is scheduled to move all custom(Fields & Attribues) from classic pages to Redwood pages.

We have got scheduled it successfully and as per doc we have checked those custom fields from Application composer > Standered objects > Help Desk service Request and the fileds were availble but from the pages where are use to raise the Help Desk Request we are not able to see the fields which were appered on back end.

We thought thosed were hidden from VBCS, but we didn't see any fields from VBCS as well.

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