Is there any difference in the functionality between Asset Normal search Vs Smart search? — Cloud Customer Connect
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Is there any difference in the functionality between Asset Normal search Vs Smart search?

Summary:

There is difference found while search an Asset using the functionalities as stated

  1. Maintenance Management > Manage Asset - search an Asset
  2. Smart Asset Search: Asset Information Management > Search the Asset

Example: Trying to find one Asset Number "MCO280062" in both pages. For normal search asset is available. But while searching using

smart search - asset is not visible.

Please suggest the possible reasons. Thanks in advance.

Reference has been mentioned in the document attached.

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