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Is it possible to apply a miscellaneous receipt to an open credit memo?

edited Jul 16, 2024 12:43PM in Receivables & Collections 2 comments

Summary:

The "Number" field is not visible when entering a miscellaneous receipt and selecting reference type = "Credit Memo".

Content (please ensure you mask any confidential information):

We have and open AR credit memo that needs to be cleared. User was trying to enter a negative miscellaneous receipt to apply to the open credit memo.

When user selected Reference Type = Credit Memo, the system requires a Reference Number, but the Number field is not visible.

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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