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Territories using Standard FCL as Dimension

in Sales 6 comments

Summary:

Using Business Unit Custom FCL to assign territories

Content (please ensure you mask any confidential information):

Hello, 

We have a new implementation on territories. We have 7 business units for which territories need to be configured. For accounts, we are using a Business Unit Custom FCL to categorize the accounts across 7 BUs. 

We were unable to configure the territories based on the address dimension as multiple BUs share the same countries. We are looking for an alternative for this from the Oracle implementation documents we came across, where we can use extensions in the Standard FCL as a dimension.

We tried using Extension 1, Standard FCL (BUSINESS UNIT) to configure the territories. When we run assignment on Account, all the territory BUs are getting added to all the accounts, and there is no segregation for accounts.

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