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My Journeys page loading issue
Summary
When our users load the My Journeys page, there is a consistent loading issue that impacts user experience.
Please review below screenshots to see the issue - when loading, there are empty boxes/tiles visible each time. This makes it appear like there is nothing assigned.
Once the page loads, the Journey displays as expected. However, sometimes these empty boxes never go away.
This impacts user experience, especially as Journeys for Onboarding is typically the first time a new hire accesses the system.
Questions
- Why is this page loading issue occurring?
- How can we prevent the empty boxes from displaying at any time?
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