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ConditionalChatLink for specific queue ID — Cloud Customer Connect
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ConditionalChatLink for specific queue ID

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edited Dec 7, 2017 1:25AM in Communication Channels 3 comments

Content

Is it possible to create custom ConditionalChatLink widget to work on a specific chat queue and not on the default queue?

(Jessica Bradley) Edited with clarification from thread, is it "possible to use the sessions from a specific queue to determine the availability of the chat link. It currently works on the default queue or the total of ALL available sessions, but want it for example to work on Chat Queue #3 only."

Version

CCL 1.2

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