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Unable to Download RTF File as PDF on OPA CP Widget — Cloud Customer Connect
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Unable to Download RTF File as PDF on OPA CP Widget

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edited Jul 16, 2018 4:37PM in Intelligent Advisor for Fusion Service 2 comments

Content

We have RFT Form Template(BIP Report) placed on Interview Screen. We are unable to download that RTF as file as PDF or RTF in OPA CP Widget.
I created new RTF File with out any XML Data(Empty)in that form,placed it on Interview,tried to download and it's not getting downloaded. I created a emply PDF File and placed it on Interview screen,tried to download and it's getting downloaded.
Why RTF file is not getting downloaded on OPA CP Widget as the same is working fine in OPM Debugger(In OPM Debugger i am able to download RTF File as PDF with all data). PFA where it's not getting downloaded the RTF file with XML data and RTF file with no XML Data.Attached Print Claim which was working in OPM Debugger.

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