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Employees location not being synchronized from Oracle to Payroll tool

Summary:

 When employees move and need to change their address in our system, interface between Oracle and payroll local tool doesn’t work.

Employee must initiate the request in oracle and must communicate the date on which the application is entered, not the date of the move. A lot of employees don’t get this information and communicate the date of their move.
In this situation, interface between oracle and our payroll tool is not working and we don’t have the information or any notification of the request.

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