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Error notification for failed billing lines from Sales Order

in Order Management 1 comment

Summary:

We have a requirement to notify AR users when sales order billing lines gets errored out due to service mapping algorithm errors and get stuck in OM. At the moment, there is no way to get notified when sales order billings lines errors at the time of interfacing to AR. The OM dashboard does display the error message in the Orchestration message task. However, this is tedious process and user has to search all failed orders manually and review the error message one by one.

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