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Reminder to Learner to Complete an Optional Evaluation Alert

edited Aug 7, 2024 8:00PM in Learning 14 comments

Summary:

We urgently need a way to trigger a reminder notification/alert to the learner when they complete a self-paced offering or are marked complete in an ILT offering to complete the Optional evaluation too. How can we achieve this? Is it even possible?

We've tried the WLF_PENDING_REQUIRED_EVALUATION_REMINDER from here, but we have yet to get the notification to trigger. My assumption is that it's not triggering because our evaluations are optional, and not required for completion of the course.

I've also thought about repurposing the Learning Enrollment Content Completed(WLF_CONTENT_COMPLETE) alert too, but I am unable to put a link in there that will take them directly to the evaluation for that offering/activity. Is that possible?

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