Unreferenced Returned Order receive product with Serial number shipped to customer

Summary:

Item has attribute Serial control at sales order issue, Product is shipped to customer C1 with serial number SN1

order is closed, later customer will return product after few months or couple of years, Product is in condition for reuse .

Business requirement is always to create unreferenced return order and while receiving provide the S/N what is initially shipped to customer

In our case for both shipping and receiving its same org , any options to achieve this please do let us know .

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