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Unable to evaluate Benefits Life events due to fast formula error (ORA-56720)

in Benefits 7 comments

We are unable to evaluate Benefits Life events due to fast formula error (Oracle error 56720 occurred (FF-1605036)). When we are trying to evaluate any life event for any person, the system is throwing FF error which is not consistent, that is we get errors for different formulas each time we try to evaluate a life event.

We believe that this is not an FF issue since the same FF codes with the same config are working in a different pod and were also working in the same pod without any problems until recently.

We ran the process from evaluation and reporting but the enrolment process has been stuck for a couple of hours.

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