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The "Return to Prior Phase" Action from the Offer Phase Locks the Candidate's Application

Summary: Using the "Return to Prior Phase" action on someone in the Offer phase breaks the application, making it completely unusable and locking the requisition in an open status.

Application Progress:

  • Phase: Interview, State: Scheduled
  • Phase: Interview, State: Passed
  • Phase: Offer, State: Draft
  • Phase: Offer, State: Extended
  • Phase: Offer, State: Declined (Withdrawn by Candidate)
  • **Return to Prior Phase action (We needed to interview again due to time elapsed)
  • Phase: Interview, State: Passed
  • **Here the application locks. There is no way to reject it, start an Offer, OR move it to a different state in the interview phase. Complete gridlock with no recourse. In addition, since it's locked in an active status, there's no way to Fill the Requisition.

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