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How to issue a refund for Confirmed status receipts in Fusion Receivables

in Receivables & Collections 3 comments

Summary:

Hello Experts,

Was curious to know if there is an option to issue refund for a customer with Receipt status as 'Confirmed'.

We have a one time customer to whom we are trying to 'issue a refund' we see the option 'Issue Refund' is grayed out and couldn't achieve this. Looking for a workaround options to refund the customer.


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Version (include the version you are using, if applicable):

24A


Code Snippet (add any code snippets that support your topic, if applicable):

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