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Multiple Errors with a specific invoice/When attempting to cancel the misc line, we received the

edited Aug 20, 2024 12:55PM in Payables, Payments & Cash Management 1 comment

Summary: Errors with invoice … and can't take any action


Content (please ensure you mask any confidential information):

We're encountering multiple errors with a specific invoice and can't take any action.

When attempting to cancel the misc line, we received the following error:

"ORA-20001: An error occurred. Message: Check for a valid distribution for reversal. Details: Contact your help desk. ORA-06512: at 'FUSION.APP_EXCEPTION', line 61 ORA-06512: at 'FUSION.AP_INVOICE_LINES_PKG', line 5406 ORA-06512: at line 1. "

When attempting to click on the tax lines part, we received the following error:

'You must specify a default tax rate code that's effective on the transaction date for this tax regime, tax, tax status, and tax rate code.

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