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Journey for Internal 'Move to HR' Not Working as Expected

edited Sep 10, 2024 2:50PM in Recruiting, Opportunity Marketplace 4 comments

Summary:

I’m creating a journey that gets allocated to our Onboarding Team whenever the ‘Move to HR’ action is taken on an internal candidate. The Journey is also allocating to rehires, but we are trying to limit allocation only to internals.

We have a separate Journey that is configured to allocate to rehires when the ‘Add Pending Work Relationship’ action is executed. This works as this action occurs simultaneously as ‘Move to HR’ when executed on a Candidate with a Candidate Type of ‘Ex-Employee’.

In Eligibility Profiles, you can select person type. However, ‘Ex-Employee’ candidate types in recruiting, have a Person Type in HCM of ‘Employee’, so that provides us with a roadblock. We also have created a fast formula but couldn’t get the recruiting tokens to be compiled when configured under the correct eligibility profile type.

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