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request to reset MFA

in OCI - General 14 comments

Summary:

How to reset MFA.

Content (please ensure you mask any confidential information):

Hi Team,

I lost my authentication data due to my mobile phone is broken. And the MFA and two-way authentication were configured on that device.

So I am unable to log in to my account, even I can't upgrade to a payed account.

Could you please assist me in re-setting up MFA and 2FA or guide me on how to reset MFA?

I tried to use the modified link "

https://idcs-*******.identity.oraclecloud.com/ui/v1/myconsole?root=my-info&my-info=my_profile_security"

But the MFA Code is need still .

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