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Error message - Move to HR

edited Aug 26, 2024 9:37PM in Recruiting, Opportunity Marketplace 1 comment

Summary:

The message within the pop-up is confusing and we'd like to suggest alternative wording.

"…that HR will resolve." implies that the submitter (person who actioned the move to HR) does not need to do anything; that HR will just take care of it. In our business, the submitter is expected to review the error, determine what needs to be done to fix it, and advise/collaborate with our payroll processing team to resolve it. I understand this may not be the case for all businesses.

Suggestion for new wording: "There was a processing problem that needs further action".

Content (please ensure you mask any confidential information):

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