You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Suppliers are not receiving remittance advice

in Payables, Payments & Cash Management 6 comments

Summary:

I've a customer who moved to 24C in August, since then remittance notices are not being received by suppliers - they are all reporting not receiving them, not just some.

When I checked the log file I can see this error:

iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Warning: error returned from BIP delivery: EMail Delivery Status: Message has been successfully sent to all addresses., Code=0_

I've raised an SR and was advised to change some proxy settings, however the customer does not use a proxy to issue the emails. I've replied on the SR with the same but is anyone else experiencing this since 24C?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!