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Family Emergency Contact - AutoComplete rules give an error

Summary:We are trying to add a co-worker as an emergency contact and we get an error message as follows: "Validate_If_Contact_Exists_Based_on_National_ID" and "Validate_if_Contact_Exists_Based_on_the_Name_Date_of_Birth_and_Relationship"

Content (please ensure you mask any confidential information):

Oracle support has advised us to remove the following 2 delivered Auto-Complete rules

Validate_if_Contact_Exists_Based_on_National_ID
Validate_if_Contact_Exists_Based_on_the_Name_Date_of_Birth_and_Relationship

When we remove, the error disappears. We would still like to have these validations. How do we accomplish this ??

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