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Web Chat for Services (WCFS)

edited Sep 23, 2024 6:18PM in Communication Channels 1 comment

Hi.

I am configuring WCFS and the basic Chat is working. I am trying to do some branding/customization and appreciate any help on this.

  1. The Chat Icon is appearing on the bottom right of the calling page. How do i change the position to center or any other location of the page. I see 'embedded' option in the engagement engine component settings. Is this the option to position the Chat ? Currently, i am using the basic script in the calling page.

<script type='text/javascript'>
window.EESvcs = { 'eeid': xxxxxxxxxx };
</script>

<script type='text/javascript' src="//ee.channels.ocs.oraclecloud.com/js/eesvcs.js">

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