No error message found on Manage AutoInvoice Lines

Summary:

Hello All,

We encountered an issue wherein the credit memo invoice always stuck in Manage AutoInvoice lines without any error message in Receivable module, that's why we are not able to process it. It is working when we process a normal invoice, the issue only occurs on credit memo. I tried to check the customer account profile history as mentioned in other Oracle document and the setup was available.

We are also using a third party application when creating and sending AR transactions in Oracle.

Is there someone encountered the same issue?

Thanks in advance.

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