You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Limit Chat entry per XX mins

Accepted answer
edited May 25, 2018 4:52PM in Communication Channels 1 comment


Is there a setting/way of limiting the number or times a customer may enter chat within XX minutes? We've got former employees hosing up our chat volume by entering and dropping then entering again.

I've put their IP on the list of restricted IPs and that seems to have fixed it. Is there another way/setting that can do this, to save me from having to identify IPs and then modifying the config settings?



Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!