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Multi Chat Hours

Accepted answer
edited Jun 18, 2018 2:20PM in Communication Channels 5 comments


We have two different groups in our Org that need to do Chat.  The main group needs chat hours are from 8AM to 7PM.  However another smaller group needs to be able to do Chat 24/7 as they support a totally different funtion.  They each have their own Chat queues and launch pages and they each need different information. Is there away to set Chat hours as needed for each group?. 

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