You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

public smartext is visible in EDIT help desk SR page but not create SR page

in Help Desk 4 comments

I created a public smarttext in the Manage Smart text folder and published it for Help desk stripe.

It appears in the EDIT SR page detailed description but not in problem description field of create page of help desk service request on typing #

what could be the issue?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!