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Microsoft 365 integration with Oracle Sales Redwood across multiple domains

in Sales 8 comments

Summary:

We are implementing Oracle CX Sales for a customer and will extend it to their portfolio companies in later phases. As part of this process, we need to integrate Microsoft 365 with the Oracle Sales application for the customer and eventually for their portfolio companies. Each company operates under its own domain(eg., we would have user with email fname.lname@comp1.com, fname.lname@comp2.com, etc). We need information on the following:

  1. How does Microsoft 365 integration work across multiple domains in this scenario?
  2. How are security compliance and data segregation handled in such a setup?
  3. Could you provide relevant
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