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Invoice Acknowledgment Outbound Message for Rejected EDI Invoices with Invalid PO Number

in Payables, Payments & Cash Management 1 comment

Summary:

When an EDI Invoice is received with an Invalid PO Number, per Oracle Support, the invoice is automatically rejected and it is not available in Correct Import Errors to correct and re-import. Other EDI invoice errors encountered, such as UOM, supplier part number, are available for correction via Correct Import Errors, just not invoices with an invalid PO Number.

How are others handling the EDI invoices that get rejected for Invalid PO Number that are not available in Correct Import Errors?

Content (please ensure you mask any confidential information):

Oracle's solution points to the document "CMK - 22A: How to Setup Automatic XML Notifications to Be Sent to Suppliers for Rejected Electronic Invoices"; however, using the seeded GHX Service Provider, we are not allowed to add a new Message Definition to their configuration. I also reached out to GHX and they are not processing the Invoice Acknowledgment message that would be returned from Oracle.

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