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Personalized Field is not working

in Sales 10 comments

Summary:

Hi All,

kindly help on below requirement.

We are not able to configure the Personalized Name in My Client group —> Sales—> Opportunities.

we can see the changes when sandbox has NO publish option. but it is not showing sandbox with publish option YES.

Content (please ensure you mask any confidential information):

Sandbox without Publish option:

Ram TEST is the name we created and it is displaying inside the sandbox which has no option to Publishable.

Sandbox without Publish option:

Sandbox with Publish option.

Here we not able to see option to personalize for add a custom name.

Version (include the version you are using, if applicable):

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